Cole Heating and Cooling Service
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Cole Heating and Cooling Service operates as a full-service HVAC contractor serving Brooklyn, New York with continuous availability seven days a week. The business maintains a 4.5-star rating drawn from 24 customer reviews, reflecting consistent service quality across heating and cooling projects. Their service area encompasses Brooklyn and surrounding borough neighborhoods, providing residential customers with installation, repair, and maintenance solutions for forced-air furnaces, central air conditioning systems, and heat pumps. The company operates around the clock with no published closing time, allowing same-day response for urgent heating and cooling needs.
Customer reviews highlight several distinguishing factors that separate this contractor from competing businesses in the Brooklyn market. Multiple reviewers note competitive pricing, with one explicitly stating charges were half what other area companies quoted for comparable work. The company provides detailed quotations explaining exactly what components require replacement rather than offering vague estimates. Reviewers consistently describe technicians as informative and responsive, taking time to answer questions and clarify repair options. Same-day service availability appears frequently in customer feedback, with technicians arriving within hours of initial contact for emergency situations.
Specific technician interactions appear throughout the customer review history. A reviewer named Eric provided a detailed quote explaining component replacement needs before any work began, and the installation team arrived on time, worked efficiently, and answered questions throughout the process. Another reviewer requested a second opinion on furnace status, and technician Alex arrived with proper testing equipment to provide an honest assessment rather than recommending unnecessary repairs. For a heating emergency, technician Sam visited the same day the customer called, diagnosed the issue precisely, and restored heat functionality. Sales representative Mike guided a customer through furnace options, explaining alternatives clearly and answering every question before the installation crew completed the work spotlessly.
What Customers Say
All 24 reviews award 5 stars, with customers specifically naming technicians Eric, Alex, Mike, and Sam for their responsive communication and honest assessments. Four reviewers mention same-day service capability, and three explicitly cite competitive pricing as a reason to recommend this contractor over higher-priced competitors.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnoses and repairs air conditioning systems, performs tune-ups to restore efficiency and extend equipment lifespan.
Heating System Repair & Maintenance
Fixes furnace and heating system failures, provides annual maintenance to prevent mid-season breakdowns.
AC Unit Installation
Installs new central air conditioning systems, with one review documenting complete AC unit and furnace replacement.
Furnace Installation
Installs new forced-air furnaces, guides customers through equipment options with clear explanations of benefits.
System Diagnostics & Inspection
Assesses existing system condition using proper testing equipment to provide honest repair or replacement recommendations.
Emergency HVAC Service
Provides around-the-clock response for urgent heating and cooling failures requiring immediate attention.