Einstein's Plumbing and Heating Inc.

Einstein's Plumbing and Heating Inc. maintains a 4.5-star rating drawn from 335 customer reviews in Brooklyn, New York. Operating from a centrally located Brooklyn office, the company serves the borough alongside surrounding neighborhoods in the greater New York metropolitan area. Their service fleet operates six days per week from 7 AM to 7 PM, providing both standard appointments and emergency plumbing response for residents dealing with sudden leaks, burst pipes, or heating system failures.

The company distinguishes itself through transparent communication protocols, sending SMS updates to confirm appointment windows and technician arrival times, a practice multiple reviewers specifically noted as refreshingly rare among service contractors. Their service menu spans both plumbing and heating trades, covering water heater installation including tankless units, boiler repair and replacement, heat pump systems, drain cleaning, gas line services, and full repiping projects. They also handle air conditioning installation, ductless mini-split systems, and AC emergency repairs, positioning them as a dual-trade contractor capable of managing comprehensive home mechanical systems.

Several reviewers shared specific experiences that illuminate the company's on-site approach. Christina Riggio-Fitzsimmons, a first-time homeowner, described a technician resolving a kitchen drain leak with notable neatness and thoroughness, while Tim O'Brien praised a team member who explained each diagnostic step during the visit. However, the review portfolio includes cautionary notes: Geri Brin documented a $6,200 water heater quote that exceeded competitor bids by up to $2,300, and Jon Lutz described a technician who left without fully testing repairs, resulting in a persistent leak. These accounts suggest that while competence varies by individual technician, pricing transparency warrants homeowner attention before work begins.