Einstein's Plumbing and Heating Inc.
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Claim This BusinessAbout Einstein's Plumbing and Heating Inc.
Einstein's Plumbing and Heating Inc. maintains a 4.5-star rating drawn from 335 customer reviews in Brooklyn, New York. Operating from a centrally located Brooklyn office, the company serves the borough alongside surrounding neighborhoods in the greater New York metropolitan area. Their service fleet operates six days per week from 7 AM to 7 PM, providing both standard appointments and emergency plumbing response for residents dealing with sudden leaks, burst pipes, or heating system failures.
The company distinguishes itself through transparent communication protocols, sending SMS updates to confirm appointment windows and technician arrival times, a practice multiple reviewers specifically noted as refreshingly rare among service contractors. Their service menu spans both plumbing and heating trades, covering water heater installation including tankless units, boiler repair and replacement, heat pump systems, drain cleaning, gas line services, and full repiping projects. They also handle air conditioning installation, ductless mini-split systems, and AC emergency repairs, positioning them as a dual-trade contractor capable of managing comprehensive home mechanical systems.
Several reviewers shared specific experiences that illuminate the company's on-site approach. Christina Riggio-Fitzsimmons, a first-time homeowner, described a technician resolving a kitchen drain leak with notable neatness and thoroughness, while Tim O'Brien praised a team member who explained each diagnostic step during the visit. However, the review portfolio includes cautionary notes: Geri Brin documented a $6,200 water heater quote that exceeded competitor bids by up to $2,300, and Jon Lutz described a technician who left without fully testing repairs, resulting in a persistent leak. These accounts suggest that while competence varies by individual technician, pricing transparency warrants homeowner attention before work begins.
What Customers Say
Three of five detailed reviews praise the company's communication and diagnostic explanation, while two negative reviews cite pricing concerns, Geri Brin documented a water heater quote nearly 60% higher than competing bids, and Jon Lutz described incomplete repairs after a service call. Positive reviews specifically mention SMS appointment confirmations as a Differentiator.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| FridayToday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
Services
Emergency Plumbing
Same-day response for burst pipes, severe leaks, and other urgent plumbing failures requiring immediate attention.
Water Heater Installation
Traditional and tankless water heater installation, including removal of old units and permitting coordination.
Drain Cleaning & Sewer Services
Main line snaking, hydro-jetting, and sewer diagnostics to resolve slow drains and complete blockages.
Heating Repair & Replacement
Boiler and furnace repair, maintenance, and full system replacement for Brooklyn's heating season demands.
AC & Heat Pump Systems
Air conditioning repair, ductless mini-split installation, and heat pump services for year-round climate control.
Gas Line Services
Gas line installation and repair for appliances, with safety-focused protocols and permitting.