Johnstone Supply

Johnstone Supply at 2527 Nostrand Avenue in Brooklyn operates as a heating equipment supplier serving contractors and homeowners across the borough. The location holds a 3.8-star rating drawn from 86 customer reviews, reflecting a mixed but substantive track record. As a commercial supplier, the store focuses on providing HVAC equipment, installation accessories, and related parts to professional technicians rather than serving as a retail outlet for general homeowners.

The Brooklyn Johnstone Supply location distinguishes itself through an extensive product catalog spanning residential and commercial heating systems. The store carries major brands including Amana gas and oil furnaces, single packaged units, split systems, and mini-split configurations. Additional offerings include evaporator coils, air handlers, and extended warranty programs. The location provides contractor-specific services such as EZ-Locker Pick Up for streamlined parts retrieval and a Loyalty Rewards Program for frequent purchasers.

Customer reviews highlight several staff members by name, including Jimmy, Richard, and Stan, who have earned recognition for their product knowledge and patience with contractor questions. Reviewers describe scenarios ranging from new technicians seeking guidance on EPA608 certification to established contractors who have purchased from this location for nearly two decades. One reviewer recounts opening an account and receiving extensive assistance with product questions, while another mentions the team's willingness to explain complex HVAC configurations. A single negative review cites phone communication issues, though positive feedback consistently emphasizes the staff's helpfulness and the store's broad inventory.