Palone Bros Air Conditioning

Palone Bros Air Conditioning holds a 2.5-star rating across 33 customer reviews, drawing feedback from both Brooklyn and Manhattan neighborhoods. This four-generation family business traces its roots to 1928, when it launched as Eddie's Refrigeration before shifting focus to air conditioning and heating systems. The company maintains operations out of Brooklyn and serves both boroughs for residential and commercial projects.

The contractor distinguishes itself through design-and-build capabilities and custom ductwork fabrication, handling plan-and-spec projects alongside straightforward replacements of aging equipment. Their portfolio spans commercial refrigeration backgrounds into modern ventilation systems, with an emphasis on central air conditioning design for projects ranging from veterinary clinics to multi-unit buildings.

Multiple reviewers recount specific encounters with Palone Bros technicians. One veterinary clinic owner described a two-day wait for service on a broken AC unit, followed by a technician who left without scheduling a return visit, while a second company resolved the same issue within hours. Another customer reported paying for a fan replacement that required additional charges before the job reached completion.