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Claim Your Free PageAbout StayCoolNYC
StayCoolNYC operates as an HVAC contractor based in Brooklyn, New York, with a perfect 5.0-star rating accumulated across 28 customer reviews. The business maintains extensive service hours seven days a week, opening at 9 AM on most days and closing at 9 PM, with Sunday hours running from 10 AM to 7 PM. Their primary service offering centers on residential window air conditioning units, providing both installation expertise and repair solutions for Brooklyn residents and customers throughout the broader NYC area. This focused specialization in window AC systems distinguishes them from contractors handling comprehensive central HVAC systems.
What distinguishes StayCoolNYC from typical HVAC contractors is their complete service model for window AC units. Customers purchasing units through them receive delivery, professional installation, and post-installation cleanup all in one transaction. The pricing remains comparable to major online retailers while eliminating the logistical burden of self-purchase and installation. Reviewers consistently highlight the team approach, with two technicians typically handling installations, ensuring efficiency even for complex residential setups requiring specialized mounting work. This turnkey approach addresses a common pain point for NYC apartment dwellers navigating the challenging window AC installation process.
Customer reviews reveal specific scenarios demonstrating the company's service commitment. Reviewer Ripples describes hiring the same technician for a second time after five years, indicating consistent quality and customer loyalty. Reviewer Daniel Vin recounts securing fast service during summer heat, highlighting the importance of responsive scheduling when temperatures soar. The team handled specialized installations requiring significant modifications, with reviewer Bill Higley specifically noting two window AC units that demanded extensive custom work. Technicians Yev and Alen appear repeatedly across reviews, with customers praising their communication about arrival times, objective advice on repair versus replacement decisions, and thorough post-installation cleanup.
What Customers Say
Twenty-eight reviewers collectively award perfect scores, with multiple customers describing repeat business and referrals to friends. Five reviewers specifically name technicians Yev or Alen, praising their communication, punctuality, and cleanup practices. Customers consistently mention fair or comparable pricing, fast service during summer months, and thorough post-installation work.
Working Hours
| Sunday | 10 AM–7 PM |
| Monday | 9 AM–9 PM |
| Tuesday | 9 AM–9 PM |
| Wednesday | 9 AM–9 PM |
| Thursday | 9 AM–9 PM |
| FridayToday | 9 AM–9 PM |
| Saturday | 9 AM–9 PM |
Services
Window AC Installation
Professional installation of window air conditioning units in residential NYC apartments, including complex mounting scenarios.
AC Unit Sales
Direct purchase of AC units with delivery included, pricing comparable to major online retailers.
Window AC Repair
Diagnostic and repair services for existing window AC units, with objective advice on repair versus replacement.
Post-Installation Cleanup
Complete cleanup service after installation, leaving the workspace tidy and ready for immediate use.
AC System Consultation
Objective guidance on selecting appropriate AC units, including size, brand, and efficiency considerations.