Total Appliance Solutions Inc.

Total Appliance Solutions Inc. operates as an appliance repair service in Brooklyn, New York, earning a 4.6-star rating across 2,813 customer reviews. The company dispatches factory-trained technicians to residential and commercial locations throughout New York, New Jersey, and Pennsylvania. Their service fleet handles repairs on ranges, stoves, refrigerators, dishwashers, washing machines, dryers, microwaves, range hoods, and HVAC systems. The business maintains certified licensing and insurance coverage, providing 24-hour emergency response for appliances that fail outside standard business hours.

This contractor distinguishes itself through factory-authorized service agreements with twenty major appliance manufacturers, including LG, Samsung, Whirlpool, GE, Maytag, and Electrolux. These partnerships enable warranty repairs without voiding coverage, a significant advantage for homeowners with newer appliances. The company also offers preventative maintenance programs designed to extend the operational life of household equipment. Their technicians arrive in marked vehicles and provide upfront pricing before work begins, a practice multiple reviewers cited as reducing anxiety about unexpected costs.

Reviewers frequently named specific technicians who resolved challenging situations. Dmitry earned recognition for arriving at a Brooklyn home wearing a mask and removing his shoes without being asked, then fashioning temporary rings for a dryer door so the customer could continue using the appliance while waiting for a replacement part. Serg arrived early, sent a text notification 15 minutes before reaching the home, and placed plastic booties over his shoes to protect the customer's flooring. Nikita T. expedited a part order for an LG refrigerator, returning in five days instead of the expected seven to complete the repair. Arthur quickly diagnosed a plastic obstruction in an LG washing machine and explained the issue clearly to the homeowner.