Cellino Plumbing, Heating, Cooling & Electric

Cellino Plumbing, Heating, Cooling & Electric has served Buffalo and its surrounding communities for over a decade, earning a remarkable 4.9-star rating across more than 1,000 verified customer reviews. The company holds all required state licenses for plumbing, electrical, and HVAC work, and operates a fleet of service vehicles dispatched from their local facility. Their 24/7 emergency availability covers the entire Buffalo metro area, including Amherst, Cheektowaga, Tonawanda, and the outer neighborhoods that experience challenging upstate winters and humid summer peaks.

What distinguishes Cellino from neighboring contractors is their multi-trade capability under a single invoice, eliminating the need to coordinate separate specialists for plumbing, heating, cooling, or electrical issues. Their service model includes upfront diagnostic fees with picture documentation before repairs begin, and technicians arrive with protective booties to maintain interior floors. The company maintains relationships with major equipment manufacturers for parts sourcing, though specific brand partnerships were not detailed on their site.

Customer feedback reveals named technicians handling distinctive scenarios. Joelle Sweet performed a furnace tune-up for Kris Rogers (FSB), arriving with booties, taking before-and-after photographs, and explaining each step while answering questions in advance. Jennifer Dudek's review describes a contentious experience involving drywall and tile work that required manager escalation, raising the question of whether evening and weekend dispatch protocols need refinement.