Suburban Services Group

Suburban Services Group is an HVAC contractor based in Burnt Hills, New York, serving the Capital Region community and surrounding Saratoga County neighborhoods. With 360 customer reviews contributing to a 4.8-star rating, the company has established a solid reputation among residential homeowners who require heating, cooling, and indoor air quality solutions. Their service operation runs Monday through Friday from 8 AM to 5 PM, providing scheduled maintenance, repairs, and new equipment installations to households across the region.

The company distinguishes itself through comprehensive service contracts that include preventive maintenance visits performed without requiring homeowner follow-up calls. Their portfolio covers air conditioning repair, heating system repairs, boiler installations for both heating and hot water needs, and Generac generator installations for residential backup power. Customer feedback repeatedly mentions specific team members by name, suggesting a stable, experienced crew that homeowners can develop ongoing relationships with for their household HVAC needs.

Customer stories from recent reviews highlight specific technician interactions. Daniel Serfilippi described a same-day replacement service where two installers arrived within hours of his phone call, wearing protective booties and laying floor coverings during the installation process. Andrea Smith noted that technicians Ethan and Alex adjusted their schedules to accommodate her urgent heating and hot water issues, installing a new boiler to restore her home comfort quickly. Fred B praised the coordinated Generac generator installation handled by Alex and Vinny, completed in a timely manner.