Mike Palmer Heating & AC

Mike Palmer Heating & AC serves Canisteo, New York, and the surrounding Southern Tier region as a heating and air conditioning contractor. With 23 customer reviews contributing to a 4.2-star rating, the company has built a local reputation for responsive residential service. Reviewers describe the business as a reliable option for furnace repairs, new equipment installations, and routine heating system maintenance. The company maintains a phone line at (607) 698-4444 for homeowner inquiries.

Customer reviews highlight several distinguishing service characteristics. Multiple reviewers note that Mike Palmer Heating & AC stocks specialty parts in-house, with one reviewer specifically mentioning the business had Navien heater components readily available when another contractor (Isaac Heating) claimed a week-long parts delay. Several five-star reviews emphasize fair pricing and affordability compared to competitors, with one reviewer specifically calling out lower costs relative to a national heating company that quoted significantly higher rates for similar work.

Specific customer scenarios from reviews illustrate the company's service approach. One reviewer described a same-day repair visit for a Navien heater that another contractor could not accommodate quickly. Another mentioned scheduling a follow-up cleaning appointment after the initial repair, noting the boiler operated properly afterward. A third reviewer highlighted the technician's knowledge level, describing the person as someone they would trust with plumbing and heating needs. However, two negative reviews raise concerns: one describes an incomplete job and poor customer service from administrative staff, while another alleges improper repair procedures and excessive pricing for an AC freon fill.