WellNow Urgent Care

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About WellNow Urgent Care
WellNow Urgent Care in Cheektowaga, New York operates as a medical urgent care center serving the local community and surrounding Erie County areas. The facility maintains a strong 4.6-star rating accumulated from 1,926 patient reviews, demonstrating consistent quality care delivery. Patients can access treatment seven days a week from 7 AM to 9 PM, providing flexible scheduling for non-emergency medical needs. The center accepts walk-in appointments, allowing patients to receive prompt attention without prior scheduling. Located on Union Road, this WellNow location provides an alternative to emergency room visits for non-life-threatening conditions, potentially saving patients both time and healthcare costs.
What distinguishes this Cheektowaga urgent care location is its patient-centered approach and modern facilities. Reviewers consistently mention electronic check-in processes that streamline the visit experience. The lobby offers complimentary beverages and children's activities, demonstrating attention to family comfort. Patients appreciate that the staff takes time to explain diagnoses and treatment plans clearly, with one reviewer specifically praising the thorough explanations provided by a physician assistant. The center maintains extended hours that accommodate working families and those needing after-hours care.
Multiple reviewers share specific positive experiences at this location. One patient describes arriving without an appointment and receiving fast, efficient service while appreciating that COVID-related screening was not required. Another reviewer highlights the kindness and clarity of the staff when addressing a respiratory issue, noting the excellent bedside manner of the physician assistant. A third patient specifically thanks Dr. Michael Riggles for an accurate diagnosis and compassionate care, describing the doctor as attentive and reassuring throughout the treatment process.
What Customers Say
The 1,926 reviews reflect overwhelmingly positive experiences, with patients frequently praising same-day walk-in availability, minimal wait times, and clear communication from staff. Several reviewers mention cost savings compared to emergency room visits, while others specifically call out friendly, knowledgeable team members who explain conditions thoroughly.
Working Hours
| SundayToday | 7 AM–9 PM |
| Monday | 7 AM–9 PM |
| Tuesday | 7 AM–9 PM |
| Wednesday | 7 AM–9 PM |
| Thursday | 7 AM–9 PM |
| Friday | 7 AM–9 PM |
| Saturday | 7 AM–9 PM |
Services
Walk-In Urgent Care
Immediate treatment for non-emergency medical conditions without prior appointment scheduling.
Respiratory Care
Diagnosis and treatment for breathing issues and respiratory infections.
COVID-19 Testing
Available for patients requiring coronavirus testing, though not mandatory for all visits.
Diagnostic Services
Medical evaluation and diagnosis with clear explanation of findings and treatment options.
Pediatric-Friendly Care
Family-oriented services with lobby amenities to keep children comfortable.
Occupational Health
Medical services for work-related injuries and employment physicals.