Besson Heating & Cooling, Inc.

Besson Heating & Cooling, Inc. serves Orange and Sullivan County homeowners and businesses as a full-service HVAC contractor based in Chester, New York. With a 4.6-star rating across 22 Google reviews, the company handles heating, air conditioning, ductless systems, and ductwork for both residential and commercial clients. Their standard hours run Monday through Friday from 7 AM to 6 PM, with Saturday availability from 8 AM to 1 PM.

What distinguishes Besson from neighboring contractors is their focus on system efficiency and transparency. The company offers interior duct sealing as part of their installation process, a service that maximizes operational efficiency by reducing air leakage. One recent project reduced a home's duct leakage from the equivalent of a 25.8-square-inch opening down to just 2.3 square inches. They also emphasize helping homeowners understand equipment decisions, such as explaining regulatory changes affecting refrigerant availability.

Reviewers consistently highlight specific technicians who handled challenging situations. Tim, described by multiple customers, diagnosed a refrigerant issue another contractor missed and guided the homeowner through replacement options. Another reviewer noted Tim helped them avoid an expensive system replacement by thoroughly checking their existing equipment. A same-day Father's Day emergency call received a temporary fix within 24 hours and a new installation within a week, with follow-up checks to confirm satisfaction.