East Coast Filter Sales & Services

East Coast Filter Sales & Services operates as an air filter supplier in Commack, New York, holding a 3.9-star rating drawn from 19 customer reviews. The business serves commercial and industrial clients seeking high-performance filtration solutions, with a physical location at 80 Modular Ave #1 in Commack. Operating hours span Monday through Friday from 6 AM to 4 PM, providing daytime accessibility for contractor and business clients. The company positions itself as a comprehensive air filtration resource, offering consultations to help clients identify optimal filter systems for their specific operational requirements.

This supplier distinguishes itself through its focus on specialized filtration products including HEPA filters and industrial-grade solutions not typically found at standard hardware retailers. The team provides personalized consultations, walking clients through product options and explaining the benefits of different filter classifications. A reviewer mentioned a loyalty program for frequent buyers, offering ongoing value for repeat customers. The business emphasizes matching filtration systems to specific use cases rather than applying a one-size-fits-all approach.

Customer experiences reveal varied interactions. Camille Wilson described a positive visit where staff helped select appropriate filters for allergy-related concerns, noting the staff was knowledgeable about product benefits and reasonably priced. Another reviewer, David Sprague, specifically praised a team member named Lita. However, multiple reviews documented challenges with order accuracy and customer service interactions, with some clients reporting missing items from orders and argumentative responses when seeking resolution. The mixed feedback suggests quality may depend on specific transactions and the team member assisted.