L&L Taxi Local & Airport Service

L&L Taxi Local & Airport Service operates as a transportation provider in Cortlandt Manor, New York, accumulating 144 customer reviews that yield a 2.0-star average rating. The company serves the local Cortlandt Manor community and surrounding Westchester County areas, providing taxi and airport transportation services. Publicly available records indicate the business maintains a phone line at (914) 930-8100 for customer reservations and inquiries.

The company holds a contract with New York Medicaid (NY MAS) to provide medical transportation services for eligible passengers requiring rides to healthcare appointments. This government contracting arrangement distinguishes L&L from standard taxi services, as it requires compliance with specific transportation standards for medical patients. Beyond medical transport, the service handles general airport transfers and local taxi rides within its service territory.

Customer reviews document repeated complaints regarding service reliability and staff professionalism. Multiple reviewers describe experiences where drivers failed to arrive for scheduled pickups, leaving passengers stranded and missing medical appointments. One reviewer recounts waiting over an hour and a half beyond a scheduled 12:30 PM pickup without driver arrival. Another reviewer describes being hung up on twice while attempting to resolve an elderly mother's incorrect drop-off location. A third reviewer specifically documents a dispatcher making disparaging comments about language preferences during a reservation call.