Kool Temp Heating & Cooling

Kool Temp Heating & Cooling serves residential and light commercial customers across Greene County and the mid-Hudson Valley from a homebase in Coxsackie, New York. The company operates around the clock, every day of the week, responding to emergency heating and cooling calls. With 84 customer reviews contributing to a 4.3-star rating, the contractor has built a steady reputation in a region where summer humidity and winter cold both push HVAC systems to their limits. The business offers annual service plans under a Gold tier, giving customers scheduled maintenance, priority dispatch, and peace of mind that their systems will survive seasonal extremes.

What distinguishes Kool Temp from neighboring contractors is their commitment to rapid emergency response and their willingness to take on new customers even when conditions are dire. The 24-hour availability means a homeowner facing a furnace failure at 6 a.m. can expect a callback before 7 a.m. and a technician at the door that same morning. Their service plans bundle preventive maintenance with emergency privileges, reducing the chance a minor component failure becomes a middle-of-the-night crisis. The company handles both heating and cooling equipment, serving customers who need a single trusted provider for year-round comfort.

Perry Lasher's experience captures the emergency ethic in action. During a brutal cold snap, his furnace failed and house temperature dropped well below the thermostat setting. He called at 6 a.m., received a personal callback before 7 a.m. from office staff member Amber, and was placed on the same-day schedule. Technician Steve arrived that morning, diagnosed the issue, had the system running by afternoon, and returned the next day to install a new Nest thermostat and fine-tune the setup. The resolution was so thorough that Lasher signed up for the Gold service plan immediately. Not every review is glowing, some customers have faced extended waits for warranty repairs and billing disputes, but the positive emergencies paint a clear picture of capability when it matters most.