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About Don Slack Inc.
Don Slack Inc. operates as a heating contractor serving Dalton, New York, and surrounding communities including Geneseo and Portageville. The business holds a 3.0-star rating from 2 customer reviews. While the company does not maintain a public website, it can be reached directly at (585) 476-2644 for heating repair and service needs in the region.
With limited public information available about this contractor's specific brand partnerships or specialized services, perspective on the business comes primarily from customer feedback. Prospective clients should verify all pricing structures and service guarantees directly with the company before scheduling work, as billing practices and appointment availability may differ from industry norms.
One detailed review describes an experience with a technician named Shaun Slack who handled a furnace repair call in Geneseo. The customer reported being charged $80 per hour plus mileage for travel time, with a total bill of $243.32 for 1.5 hours of work. The customer stated the furnace was not repaired to their satisfaction and expressed frustration with communication and scheduling limitations, noting difficulty reaching the technician by phone and limited afternoon or evening appointment availability.
What Customers Say
1 of 2 reviews is strongly negative, bringing the average rating to 3.0 stars. Negative feedback cites unresolved furnace problems, high hourly rates plus mileage charges, poor phone responsiveness, and scheduling conflicts. No positive reviews were available for contrast.
Services
Furnace Repair
Heating system diagnostics and repair for residential furnaces, with one reviewer describing a 1.5-hour service call.
Heating System Maintenance
Routine maintenance and tune-ups for home heating equipment, though specific service offerings are not detailed publicly.
Emergency Heating Service
After-hours emergency calls may be available, though reviewers report limited same-day or evening availability.
Travel Service Calls
The contractor travels to multiple locations including Dalton, Geneseo, and Portageville for on-site service.
Parts Replacement
One reviewer indicated the technician could obtain parts for common heating system repairs during service calls.