Valley Propane - A Division of Mirabito Energy Products

Valley Propane operates as a division of Mirabito Energy Products, serving Dansville and the surrounding region with propane and heating solutions. The company holds a 3.6-star rating compiled from 38 customer reviews. Mirabito Energy Products traces its roots back to 1927, giving the operation nearly a century of experience in the energy sector. The business delivers propane, heating oil, and kerosene to residential customers across New York, Vermont, Massachusetts, Connecticut, Pennsylvania, and Rhode Island. Beyond fuel delivery, Valley Propane handles the installation, repair, and maintenance of heating and cooling equipment including boilers, furnaces, heat pumps, and water heaters.

The company distinguishes itself through its comprehensive approach to home comfort. Mirabito offers indoor air quality solutions alongside traditional heating and cooling services, and it operates a network of convenience stores throughout its service territory. Customers can enroll in service membership plans that include preventive maintenance schedules. The business also provides commercial fuel and energy solutions, serving sectors ranging from transportation and construction to agriculture and marine operations. Rebate and financing options help homeowners manage the cost of equipment upgrades.

Customer reviews reveal specific scenarios that illustrate the company's service approach. One reviewer described calling after running out of fuel with a young child at home, and a driver arrived within two hours at the normal rate plus a discount for an off-route delivery. Another customer mentioned the company helped them switch from a previous provider where they were paying double for propane. Positive reviewers consistently mention courteous drivers who discuss options and work to find solutions. Negative reviews focus on communication challenges following the Mirabito acquisition, with some customers reporting difficulty reaching the company by phone.