Casale Plumbing, Heating & Air
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About Casale Plumbing, Heating & Air
Casale Plumbing, Heating & Air serves Dunkirk, NY and surrounding communities as a heating contractor with a 4.1-star rating across 56 customer reviews. The business operates standard weekday hours from 8 AM to 4:30 PM, Monday through Friday, providing plumbing, heating, and air conditioning services to residential customers throughout the area.
The company distinguishes itself through responsive emergency service, as evidenced by reviewer accounts of urgent situations handled outside normal business hours. Customer feedback indicates the team prioritizes resolving immediate needs, with one reviewer noting a same-day resolution for a critical hot water issue.
Reviewers specifically mention technician Derek handling emergency calls, including a Friday night hot water tank replacement completed within three hours of initial contact. Another customer described a three-year service relationship where the company demonstrated flexibility with billing and scheduling oversights, fitting the customer in when an appointment was initially missed.
What Customers Say
With 56 reviews yielding a 4.1-star average, three of four detailed reviews praise the company's emergency responsiveness and customer accommodations, while one negative review cites frustration with quote processes and perceived professional rivalry.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Emergency Plumbing Repair
Same-day response for burst pipes, leaks, water heater failures, and flooding situations.
Water Heater Installation & Repair
Replacement of conventional and tankless water heaters, including emergency Friday night service.
Heating System Service
Furnace maintenance, repair, and installation for residential heating systems.
Air Conditioning Service
AC maintenance, repairs, and installation for cooling systems.
Drain Cleaning & Camera Inspection
Main drain snaking services and camera-guided diagnostics for stubborn clogs.