Ken's Plumbing & Heating

Ken's Plumbing & Heating holds a 4.3-star rating across 147 customer reviews in East Meadow, New York. The contractor operates from two locations, with its primary shop in Nassau County and a second branch serving Riverhead and the North Fork. This dual-area coverage places the company among the more accessible service options for homeowners spanning from Bellmore and Wantagh on the western side of Nassau County through to Suffolk County's eastern reaches. The business maintains standard weekday and Saturday hours from 6 AM to 7 PM, with Sunday service unavailable.

What distinguishes Ken's Plumbing & Heating from neighboring contractors is its capacity to handle both plumbing and heating systems under one service agreement. The company specializes in tankless water heater installation and replacement, a category that many area plumbers subcontract to outside specialists. Their drain services include both immediate clog removal and full drain line replacement, while slab leak detection addresses one of the more technically demanding residential plumbing scenarios. The Riverhead location expands their service territory into wine country and eastern Suffolk, a region underserved by Nassau-based contractors.

Reviewers have highlighted specific technicians and scenarios that illustrate the company's service approach. A reviewer named Gerry arrived on time to repair a cracked exterior pipe, then proactively identified and replaced a deteriorating garden hose valve during the same visit. Another reviewer credited Ronnie with completing a water heater replacement while additionally addressing a leaking shower head and vanity sink that exhibited low water pressure. A third customer noted that technicians arrived with complete parts inventories, enabling same-day problem resolution for plumbing issues. These accounts suggest a service model emphasizing comprehensive repairs over incremental troubleshooting.