MCN Distributors

MCN Distributors operates as an air conditioning system supplier in Farmingdale, New York, holding a 4.1-star rating across 40 customer reviews. The business serves contractors and professionals throughout Long Island, providing HVAC components and equipment from a counter service location. Operating hours run Monday through Friday from 7 AM to 4 PM, with Saturday and Sunday closed. The supplier focuses on will-call pickup and phone-ordered parts for trade professionals rather than residential service calls.

What distinguishes MCN Distributors is their commitment to contractor relationships and hands-on parts verification. Reviewers note staff physically compare multiple circuit boards to ensure correct part selection, a step that prevents costly installation errors. The counter team prepares orders in advance when contractors call ahead, streamlining pickup logistics. This supplier-centric approach serves professional HVAC technicians who depend on accurate parts identification and efficient counter service.

Customer experiences highlight both strengths and challenges. One reviewer describes Ryan comparing three circuit boards personally to resolve a difficult parts issue, while another praises the counter staff for having orders ready upon arrival. However, multiple reviews cite significant wait times reaching 45 minutes and frustration with phone purchase order policies for new customers. One contractor noted taking his business elsewhere after experiencing resistance to phone orders, while another described slow, unhelpful service during a pickup visit.