Pam Air-Services, Inc, Group

Pam Air-Services, Inc, Group is an HVAC contractor serving Freeport, New York, and the surrounding Metro Area. With 22 verified customer reviews and a 3.0-star average rating, the company has operated for 74 years providing heating, ventilation, and air conditioning services to both residential and commercial clients. Their physical location sits at 177 Buffalo Ave in Freeport, and they maintain standard weekday business hours from 8 AM to 5 PM, though they advertise 24/7 emergency availability for urgent heating and cooling needs.

The company sets itself apart through specialized offerings including the REME HALO air purifier for indoor air quality improvement, and expertise in niche commercial systems such as chilled water medical systems, computer room climate control, and package terminal air-conditioners. Their service menu covers the full spectrum from preventive maintenance contracts to new system design and installation, positioning them as a comprehensive solution provider for clients with complex environmental control requirements.

Customer feedback reveals starkly different experiences. Joseph Cozza describes the team as polite, on-time, and delivering quality work across three service encounters. Brian Topper, a property manager, vouches for their reliability and emergency response capability. However, multiple reviewers including Ava Rivera, Steven Schwartz, and emmi Silver report disturbing encounters with an employee named John who used offensive language while wearing company attire and driving a marked vehicle. Thomas Steiner's review details significant pricing concerns, stating effective hourly rates of $400-500 due to what he describes as extra fees and double billing practices.