Premier Service Of NY, Inc.

Premier Service Of NY, Inc. is an appliance repair contractor serving Freeport, New York, and surrounding communities with a 4.9-star rating drawn from 61 customer reviews. The business operates Monday through Friday from 8 AM to 6 PM, with Saturday service available until 3 PM. Specializing in kitchen and laundry appliance repairs, the company handles gas and electric ranges, ovens, dishwashers, and dryers for residential customers throughout the Freeport area.

Customers repeatedly highlight the technical skill and persistence demonstrated by the service team when confronting complex repair challenges. One reviewer described a scenario where another company would have recommended replacing an appliance, but Premier Service Of NY diagnosed the issue, ordered specific parts, and completed the repair at a reasonable cost. Another review mentions a technician spending extended time with manufacturer technical support to resolve a tricky control board problem, making multiple visits until the issue was fully resolved.

Reviewers specifically commend technician Giovanni for same-day arrival during urgent situations, thorough explanations of repair processes, and careful attention to protecting customer property during installations. One customer noted Giovanni arrived within 30 minutes of calling for a gas leak emergency, while another appreciated that he protected wooden floors during a dishwasher installation and took time to explain appliance operation. The combination of rapid response, technical persistence, and customer education distinguishes this contractor from standard appliance repair services.