Colburns A/C & R, Inc.

Colburns A/C & R, Inc. operates as an HVAC contractor serving Frewsburg, New York, and the surrounding area. The business maintains standard weekday hours from 8 AM to 4 PM, closed on weekends. With 20 customer reviews contributing to a 4.4-star average rating, the company handles residential heating and cooling projects including boiler installations and mini split system setups.

Customer feedback reveals a company that emphasizes thorough assessments and meticulous installation practices. Multiple reviewers describe technicians spending over an hour on initial evaluations, taking detailed measurements and asking comprehensive questions about home insulation, windows, and lifestyle preferences. The installation teams, typically consisting of multiple technicians, arrive on schedule and leave work areas clean, according to several positive reviews.

Reviewers have named specific technicians in their feedback. Chris received praise for arriving a few minutes early to an appointment, demonstrating patience with extensive questions, and returning a week after installation to verify the work. One reviewer detailed how three installers completed a Mitsubishi mini split installation, describing them as extremely clean, polite, and competent. However, communication gaps have appeared in negative feedback, with one reviewer noting they never received a promised follow-up quote after an initial consultation visit.