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Claim This BusinessBETLEM RESIDENTIAL Heating & Air Conditioning has served Gates and the surrounding Monroe County area since 2002, building a reputation across more than a decade of residential service calls. The company holds a New York HVAC license and maintains an A rating with the Better Business Bureau, supported by a 4.6-star average from 10 customer reviews. Operating 24 hours a day, seven days a week, the team handles everything from emergency repairs to planned system replacements in homes ranging from 1950s ranches to century-old masonry structures.
This contractor distinguishes itself through expertise in historic-home climate solutions, a niche reflected in multiple five-star reviews from owners of vintage houses. The team installs ductless mini-split systems in properties where traditional radiators represent the only existing heating infrastructure, allowing homeowners to add cooling without extensive ductwork. They also handle furnace relocation projects, working alongside general contractors during renovations to modify unit positioning within realistic budgets. Recent work includes tankless water heaters that provide both domestic hot water and hydronic baseboard heating.
Customer reviews name specific technicians who delivered beyond-expectation service. Dylan arrived late at night to resolve Al Hartel's heating issue, working with what the review describes as great attitude and humor despite the hour. For John Griffith's century-old masonry home, the team installed mini-splits across three rooms, enabling selective heating and cooling, an approach the homeowner uses to manage energy costs in unused spaces. Pat Kline's 1950s house received a complete furnace and AC replacement, with the installation team addressing homeowner concerns throughout the process.
Eight of ten reviews award five stars, with praise centering on technician knowledge and fair pricing rather than speed or availability. The single one-star review relates to scheduling delays during a heat wave rather than service quality itself. Three reviewers specifically mention working with the company's installation team on older homes, indicating specialized experience not captured in generic contractor descriptions.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete retrofit AC and heating for homes without existing ductwork, including century-old masonry properties.
Full system replacement for homes built from the 1950s onward, addressing homeowner concerns throughout.
Diagnostics, tune-ups, and emergency repairs available around the clock, seven days weekly.
Smart thermostat installation including Wi-Fi setup and homeowner instruction on system optimization.
Physical unit repositioning during home renovations, working with general contractors on realistic timelines.
Expert installation of combination units providing both domestic hot water and hydronic baseboard heating.