Interstate Heating - powered by T-Mark Plumbing, Heating, Cooling & Electric

HVAC contractor
4.7(860 reviews)
2115 NY-14, Geneva, NY 14456
Interstate Heating - powered by T-Mark Plumbing, Heating, Cooling & Electric

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About Interstate Heating - powered by T-Mark Plumbing, Heating, Cooling & Electric

Interstate Heating, operating under the T-Mark Plumbing, Heating, Cooling & Electric banner in Geneva, New York, has built its reputation on responsive heating and cooling service backed by a regional family-owned company with deep roots in the Finger Lakes. With 860 client reviews yielding a 4.7-star average, the contractor fielded over eight hundred verified customer interactions, reflecting sustained operational consistency in a climate where winter temperatures routinely plunge below twenty degrees Fahrenheit and summer humidity drives aggressive cooling demand.

What distinguishes this contractor from independents lacking infrastructure is the broader T-Mark platform, which fields combined plumbing, heating, cooling, and electrical crews under one service agreement, enabling coordinated diagnostics when system interactions cause overlapping failures. Customer reviews name specific technicians Joey Marrocco, Tony Perkins, Kim Davis, and Duane performing installations and emergency repairs, suggesting a stable workforce rather than rotating subcontractors.

Customer stories surface from reviewer accounts: Joey Marrocco restored a failing furnace on a snowy Saturday, arriving same-day with parts sourced mid-route; Kim Davis navigated a Sunday blizzard to diagnose a no-flame condition and explained the repair sequence to the homeowner; and Duane guided a furnace replacement during the coldest week of the year, coordinating Ben Gage and Jamie for installation. These scenarios illustrate dispatch responsiveness and technician continuity.

What Customers Say

All six detailed reviews award five stars, with customers specifically naming the responding technician; four of six reviewers mention same-day or after-hours emergency response, and three reviewers highlight thorough explanations of diagnosis and repair options. One reviewer notes a positive interaction with office staff, complementing the in-field service narrative.

4.7 · 860 reviews
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Working Hours

SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
ThursdayToday8 AM–5 PM
Friday8 AM–5 PM
Saturday8 AM–5 PM

Services

Furnace Repair & Installation

Emergency furnace repair, new furnace installation, and winter emergency service backed by parts availability.

Air Conditioning & Heat Pump Service

Cooling system repair, heat pump installation, and summer maintenance for residential systems.

Gas Leak Detection & Repair

Gas line leak investigation, repair, and safety certification with diagnostic explanation.

System Maintenance & Tune-Ups

Annual heating and cooling maintenance, ignition system inspection, and diagnostic checks.

Ductwork Modification

Additional duct runs and modifications installed during new equipment installations.

Water Heater Service

Water heater assessment and repair coordination during HVAC service calls.

Frequently Asked Questions