Kew Forest Plumbing & Heating, Inc.

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Claim This BusinessAbout Kew Forest Plumbing & Heating, Inc.
Kew Forest Plumbing & Heating, Inc. operates as a licensed plumber serving Glendale, New York, and maintains a 4.4-star rating accumulated across 96 customer reviews. The business operates Monday through Friday from 7 AM to 5 PM, providing essential plumbing and heating services to residential customers throughout the Glendale area. Reviewers consistently reference the company's responsiveness during urgent situations, with multiple accounts describing same-day or next-morning arrival times for emergency calls. The company employs technicians who customers have identified by name in their feedback, suggesting a stable team of service professionals.
Customer reviews highlight a contrast between premium pricing and the quality of workmanship provided. One reviewer specifically noted that technicians were fully licensed and insured, offering peace of mind that repairs were completed to professional standards. The company has been praised for taking time to explain service procedures step by step and for proactively identifying ways to save customers money on their heating systems. While a negative review cited concerns about pricing consistency and communication clarity, positive reviewers emphasized transparency in billing and the value received for their investment.
Two detailed customer experiences illustrate the company's service approach. For one homeowner whose furnace leaked late on a Friday night, a technician named Tommy provided phone guidance to stop the leak immediately and arrived the following morning to complete the repair. Another reviewer described technicians Tommy and AJ performing boiler service, explaining each step of the process while remaining friendly and knowledgeable throughout. These accounts demonstrate the company's capacity to handle emergency repairs and systematic maintenance alike.
What Customers Say
Among 96 reviews, the 4.4-star average reflects predominantly positive experiences, with two five-star ratings praising technician expertise and one one-star rating citing pricing and communication concerns. Positive reviewers specifically mention Tommy and AJ by name, while emergency scenarios appear in multiple favorable accounts.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| FridayToday | 7 AM–5 PM |
| Saturday | Closed |
Services
Furnace Repair
Emergency repairs for malfunctioning or leaking furnaces, with same-day or next-morning response times reported.
Boiler Service
Systematic boiler maintenance and repair, with technicians explaining each service step to homeowners.
Plumbing Repairs
General plumbing repair services for residential properties, addressing leaks and pipe issues.
Heating System Diagnostics
Professional assessment of heating systems to identify problems and recommend solutions.
Preventive Maintenance
Scheduled maintenance services to keep heating systems running efficiently and prevent future breakdowns.