RJP Excavating Inc

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About RJP Excavating Inc
RJP Excavating Inc serves Hamburg, New York, and surrounding Erie County communities as an excavating contractor with a 3.7-star rating drawn from 12 customer reviews. The company handles residential projects ranging from sewer line diagnostics to septic system repairs, often responding to service requests through the HomeServe network. Potential clients should note that the contractor does not maintain a public website, meaning direct communication via phone at (716) 510-8216 is the primary method for obtaining estimates and scheduling work.
What distinguishes this contractor from others in the excavating trade is the breadth of diagnostic equipment mentioned across reviews. One reviewer noted the crew arrived with multiple cable lengths for sewer camera work, ultimately resolving a stubborn main line blockage that required a return visit with longer equipment. Another reviewer specifically praised the inclusion of an additional cleanout during septic repairs, a practical upgrade that many contractors skip. The company also handles unexpected interior issues stemming from excavating work, with at least one reviewer describing a same-day response to water damage originating from an HVAC component.
Customer experiences with RJP Excavating reveal mixed outcomes. Ryan M praised the crew for bringing comprehensive tools to a 1,000-gallon septic tank repair and for proactively adding a cleanout that did not previously exist. However, Patricia Allen reported that the company dug up her front yard but failed to return for restoration work despite multiple promises. Another reviewer described communication breakdowns where field technicians did not receive updated phone numbers, leading to missed coordination. These accounts suggest quality workmanship when projects proceed smoothly, but inconsistent follow-through on some jobs.
What Customers Say
Three reviewers awarded 5 stars citing professional tools, same-day service, and competitive pricing. Two 1-star reviews cited communication failures and incomplete work, with one basement flooding situation left unresolved for days.
Services
Sewer Line Camera Inspection & Snaking
Diagnostic camera work and cable auger clearing for residential sewer line blockages.
Septic Tank Repair & Maintenance
Main line repairs, pump work, and cleanout installations for residential septic systems.
Excavation & Site Work
Yard excavation for utility line access, pipe replacement, and system installations.
Water Damage Assessment
Tracing interior water intrusion originating from exterior HVAC or plumbing components.
Emergency Response Services
Same-day response availability for urgent residential sewer and septic emergencies.
Restoration Coordination
Coordination of post-excavation site restoration, though some reviewers reported follow-through issues.