Smalls Plumbing Heating & AC

Smalls Plumbing Heating & AC is a heating contractor serving Harris, New York, and surrounding communities in Sullivan County. The business holds a 4.3-star rating drawn from 12 customer reviews, with the majority of clients awarding full marks for service quality. Operating Monday through Friday from 7 AM to 4:30 PM, the company handles residential heating, cooling, and plumbing needs from its location at 876 Old Route 17. The contractor provides comprehensive HVAC services including AC repair, furnace installation, heat pump service, and boiler maintenance, alongside plumbing offerings such as water heater installation, drain cleaning, and leak repairs.

The company distinguishes itself through annual maintenance plans designed to keep home systems running efficiently throughout the year. Their website references COVID-19 safety protocols, indicating attention to client protection during service calls. Unlike contractors who specialize in a single trade, Smalls handles both HVAC and plumbing under one roof, allowing homeowners to turn to a single provider for multiple system needs. The business advertises same-day service availability for emergency repairs, a practical feature for residents dealing with heating failures or plumbing emergencies.

Multiple reviewers describe specific positive experiences with Smalls technicians. One homeowner recalled waking to a concerning sound from her oil-fired boiler and receiving a technician visit within two hours of her morning call, noting the technician took time to explain the problem and teach her about her system. Another customer described how the team installed a new furnace and later handled sink and hardware upgrades, with improved water pressure and reliable emergency response. A third reviewer mentioned the company replaced her furnace after dispatch and service personnel handled the job professionally and promptly.