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About A1 E.M.S., Inc.
A1 E.M.S., Inc. operates as an HVAC contractor serving Hauppauge, New York, and maintains a 3.5-star rating across eight customer reviews. The company offers residential heating and cooling services with standard business hours spanning Monday through Sunday, from 9 AM to 6 PM. Customers can reach the office directly at (631) 243-1122 to request service or estimates for their HVAC needs.
The available review data does not provide specific information about brand partnerships, specialized certifications, or unique service offerings that would distinguish this contractor from others in the Long Island market. Without access to company website details or explicit service descriptions, potential customers should inquire directly about the brands and equipment the company installs, warranties they honor, or any guarantees they provide on labor and parts.
Several reviewers describe specific interactions with company representatives. One customer recounts a two-decade relationship with the business, noting the installation of two central AC units at what they describe as reasonable pricing. Another reviewer describes a disputed $100 charge and multiple failed attempts to receive a promised refund, warning that the company may target senior citizens. A third reviewer mentions the company attempted to sell new units despite an existing warranty, characterizing the experience as attempting to take advantage of the customer.
What Customers Say
Three of six visible reviewers awarded 5-star ratings, praising reasonable pricing and professional installations spanning two decades. Two reviewers gave 1-star ratings, with both describing attempts to sell unnecessary equipment and citing warranty issues. One reviewer gave 4 stars for service quality. No specific technician names were mentioned in the positive reviews, while negative reviews reference an individual named Dennis in the context of a billing dispute.
Working Hours
| SundayToday | 9 AM–6 PM |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | 9 AM–6 PM |
Services
Central AC Installation
Professional installation of residential cooling systems with positive reviewer feedback on pricing and workmanship.
Heating System Services
Residential heating equipment installation and repair to maintain year-round comfort.
AC Repair & Maintenance
Diagnostic and repair services for existing cooling systems, including tune-ups.
System Inspections
Equipment evaluations, though one reviewer cautions about warranty handling during inspections.
Emergency Service
One reviewer notes the company is available when needed, suggesting availability for urgent HVAC issues.