Grotto Plumbing inc

Grotto Plumbing inc serves residential and commercial clients throughout Hawthorne, New York, and the surrounding Westchester County area. With 19 verified reviews earning a 4.8-star rating, the company has built a reputation for dependable plumbing and heating solutions. The business operates Monday through Friday from 7:30 AM to 4:30 PM, providing scheduled service appointments to homeowners needing everything from routine repairs to complex system installations.

What distinguishes Grotto Plumbing is their ability to manage multi-party projects requiring coordination with utility providers and municipal authorities. Reviewers specifically mention the company's work on oil-to-gas conversions involving ConEdison, noting their expertise navigating permitting and inspection processes. The team handles boiler replacements, radiator installations, and infrastructure upgrades, bringing technical knowledge that helps customers make informed decisions about their home systems.

Customers consistently highlight individual team members in their feedback. Steve in the office receives praise for responsive communication and weekly project updates. Technicians Chris, Fernando, Carlton, and Harry are named across multiple reviews for their craftsmanship and professionalism. One reviewer described a scenario where the team resolved a post-installation hot water issue with a return visit at no additional cost, demonstrating commitment to complete customer satisfaction.