Gold Star Mechanical HEATING AND COOLING
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Claim This BusinessAbout Gold Star Mechanical HEATING AND COOLING
Gold Star Mechanical Heating and Cooling serves Hewlett and the surrounding Nassau County communities with residential and commercial heating, cooling, and ventilation services. The company holds a 4.9-star average rating drawn from 190 customer reviews, reflecting consistent satisfaction across diagnostic visits, system installations, and emergency repairs. Operating Monday through Friday with extended hours until 6 PM on weekdays, the contractor prioritizes availability for customers whose systems fail outside typical service windows.
What distinguishes this contractor is the leadership of Josh Gold, who entered the HVAC field at age 15 and advanced through technical ranks to become both company CEO and a working technician. The company offers same-day replacement for failed heating equipment, a critical capability during Long Island winters when overnight temperatures threaten pipe damage. Their service contracts provide ongoing maintenance schedules, and the $50 first-appointment promotion reduces the barrier for new customers to establish preventive care relationships.
Reviewers document specific scenarios demonstrating response capability: one customer received a same-day furnace replacement during a winter night when temperatures hovered near 10 degrees, with the technician providing emergency heaters at no charge while the new unit was sourced. Another reviewer describes a technician arriving within 45 minutes of a Saturday night call during a blizzard warning, restoring heat before the storm arrived. A third review highlights Josh personally guiding a customer through smart thermostat installation and explaining system features post-completion.
What Customers Say
190 reviews yield a 4.9-star average with consistent praise for same-day emergency response and honest diagnostic advice. Multiple reviewers specifically commend Josh by name for transparent assessments that avoid unnecessary equipment replacement.
Working Hours
| Sunday | Closed |
| Monday | 8:30 AM–6 PM |
| Tuesday | 8:30 AM–6 PM |
| Wednesday | 8:30 AM–6 PM |
| Thursday | 8:30 AM–6 PM |
| FridayToday | 8:30 AM–4 PM |
| Saturday | Closed |
Services
Heating Installation and Replacement
New heating system installation and same-day replacement for failed equipment, particularly during emergency cold-weather situations.
Cooling Installation and Repair
Air conditioning diagnostics, repairs, and new system installation for residential and commercial properties.
Ventilation Services
Ventilation system installation and maintenance to maintain indoor air quality and proper air circulation.
Preventive Maintenance
Scheduled tune-ups and system inspections to extend equipment lifespan and prevent unexpected failures.
Diagnostics and Repair
Comprehensive system troubleshooting identifying root causes, with honest assessments that avoid unnecessary replacements.
Smart Thermostat Installation
Installation of smart thermostats with post-instruction explaining features, benefits, and system programming.
Service Contracts
Ongoing maintenance agreements providing scheduled service, priority response, and system health monitoring.