American Service

American Service is an appliance repair contractor based in Hicksville, New York, serving Nassau and Suffolk Counties on Long Island. The business holds a 4.8-star rating compiled from 493 customer reviews, reflecting consistent service quality across its operations. With over 70 years of experience, the company dispatches trained technicians to handle repairs for a wide range of household appliances. Service areas include Hicksville, Brookville, Manhasset, Old Westbury, and surrounding communities throughout Nassau County and into Suffolk County.

The company sets itself apart through factory-authorized parts sourcing and brand-specific expertise across luxury appliance manufacturers. Technicians maintain certifications to service Sub-Zero, Wolf, Miele, Thermador, and Viking systems alongside mainstream brands like Samsung, LG, and Whirlpool. This breadth allows the team to tackle both high-end built-in refrigeration and standard laundry or kitchen equipment using manufacturer-approved components. The service menu covers barbecue grills, ice makers, and specialty appliances that many general repair shops do not handle.

Reviewers who named their technicians highlight specific positive experiences with Alex, Rob, and Jaime. One customer described Alex arriving on time, diagnosing the issue quickly, and resolving the problem at a fair price. Another review praised Rob and Jaime for their knowledge of high-end ovens, noting they took care to leave the workspace clean. These accounts reflect the technical skill and respectful service approach that satisfied customers repeatedly mention.