Norm and Sons Inc

Norm and Sons Inc operates as an HVAC contractor serving Hicksville, New York, and the surrounding Long Island region. The company maintains a 4.3-star rating across 15 customer reviews, with the majority of clients awarding five-star ratings for service quality. Reviewers consistently mention specific team members including Chris, Kevin, Rudy, Rudis, Jose, and Kathy, suggesting a knowledgeable staff that customers can rely on for residential HVAC needs. The business handles ductwork projects and offers custom sheet metal fabrication, providing solutions for homeowners dealing with airflow issues or system upgrades.

Customer reviews highlight several distinguishing qualities that set Norm and Sons apart. Multiple reviewers praise the team's responsiveness, with at least one customer receiving same-day service for parts and installation needs. The custom sheet metal service receives particular acclaim, with Lewis Siegel noting the shop produced quality custom work on time. Dr. Golub's review mentions the service call fee was very reasonable, addressing a common homeowner concern. The combination of professional conduct, fair pricing, and the ability to handle specialized fabrication requests appears to differentiate this contractor from competitors.

Customer stories from reviews provide specific examples of the contractor's service. JS S describes how the team installed two new vents in two rooms to resolve airflow problems, noting the rooms were left spotless and the work looks terrific. GMancia's review mentions Chris was willing to work with them and made them feel valued, while technicians Rudis and Jose completed the installation professionally. Dr. Golub recounts that Kathy answered the phone pleasantly and made scheduling easy, with two technicians arriving the next day who were both professional and honest. T N mentions Kevin helped with parts and installation, completing the work the same day after explaining the situation.