Thermatix Supply
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About Thermatix Supply
Thermatix Supply holds a 4.9-star rating across 23 verified customer reviews in Hicksville, New York. This heating equipment supplier serves Nassau County homeowners and contractors seeking parts, components, and expertise for residential heating systems. The storefront operates Monday through Friday from 7 AM to 5 PM, with Saturday hours from 9 AM to 5 PM, providing accessible service windows for DIY homeowners and professional tradespeople alike.
What distinguishes Thermatix Supply from big-box competitors is their problem-solving approach to customer needs. Rather than simply processing transactions, staff members take time to examine customer photos, provide valuable diagnostic information, and guide purchasers toward the exact components required for specific repairs. Reviewers consistently note prices that beat national chains, with one customer specifically citing savings compared to Home Depot.
Customer narratives reveal consistent patterns of exceptional support. One homeowner described how staff members helped identify a leaking pressure regulating valve by reviewing photos and walking through the repair process. Another customer credited the team with providing all necessary information to fix their boiler without hiring a contractor, with detailed explanations delivered patiently and repeatedly until the repair was understood. A third reviewer recounted calling ahead for a specialty ceiling box that staff had pulled and prepared before arrival.
What Customers Say
All 23 reviewers awarded 5 stars, with customers specifically praising competitive pricing below Home Depot, staff willingness to examine photos and provide diagnostic guidance, and the ability to source hard-to-find HVAC components. Multiple customers noted they will never return to larger retail chains after experiencing Thermatix Supply's service.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | 9 AM–5 PM |
Services
Heating System Components
Replacement parts and components for residential furnaces, boilers, and heating systems from major manufacturers.
HVAC Parts Supply
Individual components including valves, motors, ignitors, thermostats, and specialty items not typically stocked at retail locations.
Diagnostic Assistance
Staff help identify correct part numbers and specifications by examining customer photos and equipment details.
Contractor-Grade Equipment
Professional-quality components and tools suitable for skilled DIYers and licensed HVAC contractors.
Same-Day Will-Call Orders
Customers can call ahead to confirm stock and have items pulled and ready for pickup the same day.