Xtraire Inc

Xtraire Inc maintains a 4.9-star rating across 104 verified customer reviews, establishing strong credibility within the Hicksville, New York community. Operating from a centrally located facility, the contractor serves residential clients throughout Nassau County with comprehensive heating and cooling solutions. The company operates Monday through Friday from 8 AM to 4 PM, providing scheduled appointments for installations, system upgrades, and routine maintenance. Customer feedback consistently highlights the team's professionalism and commitment to thorough explanations of equipment options before work begins.

Customer reviews reveal several distinguishing service qualities that differentiate Xtraire from competitors. The company handles installations involving major brands including Bosch heat pump systems and multi-zone mini-split configurations. Multiple reviewers specifically commend the crew's meticulous cleanup practices, with one technician bringing a personal vacuum to ensure pristine results after completing work. The contractor offers same-day service for urgent issues and has responded to after-hours emergency calls during extreme weather conditions. Pricing feedback indicates fair and transparent cost structures, with technicians taking time to discuss options and help homeowners select appropriate systems for their specific needs.

Individual technicians receive repeated recognition in customer feedback. Jay responded to an after-hours emergency during sub-30-degree weather to restore heating quickly. Stan installed a double mini-split system, completing the work with speed and cleanliness. Jason consistently appears in reviews explaining system options to help customers make informed decisions, while maintaining a friendly and approachable demeanor throughout the process. Stephanie manages scheduling and customer communications, with reviewers noting her helpful and pleasant interactions from initial contact through project completion.