Second2None Services
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About Second2None Services
Second2None Services is an appliance repair contractor serving Holmes, New York, and surrounding areas. With a 4.9-star rating drawn from 91 customer reviews, the business specializes in diagnosing and repairing household appliances including ovens, washers, dryers, and dishwashers. The company operates without a public website, and prospective clients reach them directly by phone at (917) 399-6289.
What distinguishes this contractor from others in the area is the transparency and customer-first approach documented across nearly every review. Customers consistently report that technicians explain multiple repair options, including cost comparisons, rather than automatically recommending the most expensive solution. Several reviewers specifically mention that service calls resulted in minimal charges even when the repair was straightforward enough to demonstrate for future DIY maintenance.
Customers share specific experiences that illustrate this approach. Henry, a technician for the company, once identified a fried control board and wiring harness on a customer's oven but recommended against repair due to fire hazard, instead assisting the customer in pursuing a manufacturer refund. Another reviewer, Lauren, describes Victor arriving to service both a washer and dryer, taking time to show her how to resolve a simple washer issue herself while still providing a thorough safety-focused dryer tune-up. A third reviewer notes the team resolved two separate issues over the phone without requiring an in-person service call.
What Customers Say
All five sampled reviews award 5 stars, with recurring themes of fair pricing, honest assessments, and transparent communication about repair options. Two technicians are named across reviews: Henry and Victor. Customers specifically praise the practice of explaining multiple solutions with different cost points, and multiple reviewers highlight minimal service charges despite straightforward repairs.
Services
Oven & Range Repair
Diagnosis and repair of oven control boards, wiring harnesses, heating elements, and related components for various brands.
Washer Repair
Service for washing machine mechanical issues, with technicians demonstrating simple fixes to help homeowners maintain their machines.
Dryer Repair & Safety Service
Dryer cleaning, tune-ups, hose replacement, and safety inspections addressing vent and lint accumulation hazards.
Dishwasher Repair
Troubleshooting and repair of dishwasher operation issues including drainage, heating, and mechanical function.
Phone-Based Troubleshooting
Remote diagnostic support for appliance issues, resolving some problems without requiring in-person service calls.