Comfort Medic 911

Comfort Medic 911 operates as an HVAC contractor serving Irondequoit and surrounding Monroe County communities with a 5-star rating across 18 customer reviews. The business maintains extended service hours from 6 AM to 10 PM daily, ensuring residential customers have access to heating and cooling assistance whenever needs arise. Reviews indicate the company handles furnace repairs, new furnace installations, and furnace cleaning services for homeowners and rental property managers alike.

What distinguishes this contractor from others in the Rochester area is their commitment to rapid response during heating emergencies. Multiple reviewers specifically mention receiving same-day service, with one customer noting Dave arrived within 90 minutes of the initial call on a Sunday morning. The company has built a reputation for fair, honest pricing, with several customers comparing their rates favorably against larger HVAC companies. Their willingness to help during the coldest days of the year, including holidays and weekends, appears frequently in customer feedback.

Customer stories from reviews reveal specific scenarios illustrating the company's service approach. One reviewer described calling Dave during an extreme cold spell when their rental property furnace failed, and Dave arrived promptly without charging excessive emergency rates. Another customer mentioned Dave installed a new gas valve the day after initial contact, accommodating a tight timeline. A third review detailed how the technician responded quickly after a misdiagnosis from a competing company, resolving a furnace issue that other contractors could not properly address.