Enterprise Rent-A-Car

Enterprise Rent-A-Car operates as a car rental service in Island Park, NY, holding a 4.3-star rating from 220 reviews. The location serves customers across the Island Park area and surrounding communities on Long Island, providing rental vehicles for both local residents and visitors. The branch maintains standard weekday hours from 7:30 AM to 6 PM, with reduced Saturday hours from 9 AM to 1 PM and Sunday availability closed.

Enterprise distinguishes itself through comprehensive pickup and delivery services, offering to retrieve customers from their homes or hotels to facilitate the rental process. The company maintains a diverse fleet of vehicles suitable for various needs, from compact cars to larger SUVs. Multiple reviewers specifically mentioned the convenience of door-to-door service, noting that the team will travel to customer locations to deliver and collect vehicles.

Recent reviews highlight several staff members who have provided exceptional service. Lauren assisted a customer experiencing a difficult situation by facilitating a vehicle swap when the initial rental proved too large. Gavin has been praised for his professionalism at the front desk. Kristen was noted for her friendly demeanor, even during challenging weather conditions, and was described as incredibly kind when customers called to extend their rentals. These individual experiences reflect the broader customer service approach that multiple reviewers have characterized as exceptionally kind, caring, and helpful.