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About Preferred Plumbing & Heating
Preferred Plumbing & Heating serves Islip, New York and surrounding communities as a plumbing contractor. The business holds a 2.7-star average rating derived from 7 customer reviews. One reviewer describes the company as a family-run operation, noting professionalism and accommodating service. The contractor can be reached directly at (631) 277-3060 for plumbing needs throughout the Islip area.
Available review commentary points to a customer-focused approach, with one client noting the team provided guidance and knowledge throughout their service experience. The positive review highlights friendly interactions and strong communication as defining characteristics of the customer experience. This emphasis on clear communication and educational guidance appears to distinguish the contractor from competitors who may not prioritize homeowner instruction.
One reviewer, J C, awarded five stars and described excellent service with great lead times and accommodating responsiveness to specific needs. The review specifically mentions professionalism, friendliness, and guidance provided throughout the service process. A contrasting one-star review from Dick Goings cites an unprofessional attitude and feeling undervalued as a customer. These divergent experiences suggest service quality may vary depending on the specific job and customer interaction.
What Customers Say
Of 7 reviews, 1 reviewer awarded 5 stars praising the family's professionalism and accommodating service, while 1 reviewer gave 1 star citing unprofessional attitude. The remaining 5 reviews are not visible in the provided data. Positive sentiment centers on friendly service and knowledgeable guidance, while negative sentiment focuses on perceived lack of value for the customer.
Services
Plumbing Repair
Diagnostic and repair services for common household plumbing issues including leaks, clogs, and fixture problems.
Plumbing Installation
Installation of new plumbing fixtures, water heaters, and related equipment for residential properties.
Emergency Plumbing
Responsive service for urgent plumbing situations requiring immediate attention.
Drain Services
Drain cleaning and clearing services to address slow drains and plumbing blockages.
Water Heater Services
Installation and repair of traditional and tankless water heating systems.
Fixture Services
Installation and repair of faucets, toilets, sinks, and other bathroom or kitchen fixtures.