Halco

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About Halco
Halco is an HVAC contractor serving Ithaca, New York with round-the-clock availability seven days a week. The business holds a 4.9-star rating compiled from 2,506 customer reviews, indicating consistently strong service delivery. Halco serves Ithaca residents and neighbors throughout the Finger Lakes region, offering both heating and cooling solutions alongside related plumbing services. The company maintains 24-hour emergency response capability, ensuring homeowners can reach qualified technicians regardless of when HVAC or plumbing issues arise.
The company handles heat pump systems, a growing segment in the Ithaca area where seasonal temperature extremes drive demand for efficient heating and cooling. Reviews reference both routine maintenance visits and full heat pump installations, suggesting the contractor works with air-source heat pump technology common in upstate New York. Service offerings extend to plumbing repairs including drain clearing, water heater troubleshooting, and pipe replacement. This combination of HVAC and plumbing capability allows Halco to address interrelated home comfort issues without requiring homeowners to coordinate multiple contractors.
Reviewers specifically name several technicians who handled their service calls. Shelby performed annual heat pump maintenance and took time to explain why heat pump air feels different from propane heat, describing the science of moisture in combustion-generated warmth versus the drier air produced by heat pumps. Zach replaced a broken pipe, cleared three drains, and diagnosed a non-working water heater, then returned the next day to install ordered parts. Ian cleaned ductwork, extracting a significant amount of debris. Caleb and a partner completed a multi-day heat pump installation, with one reviewer describing their attention to detail and workmanship as impressive. These named encounters illustrate the day-to-day service scenarios that generate the company's strong review profile.
What Customers Say
2,506 reviews average 4.9 stars. Positive reviews consistently praise specific technicians and their diagnostic approach, while the 24/7 availability appears prominently in customer satisfaction. Several reviewers mention same-day or next-day part delivery and installation following diagnosis.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heat Pump Installation
Full residential heat pump system installation including ducted air-source units. Multi-day professional setup with testing.
Heat Pump Maintenance
Annual maintenance visits including system inspection, refrigerant check, and performance optimization.
Plumbing Repair
Pipe replacement, drain clearing, and water heater troubleshooting. Same-day service for urgent issues.
Duct Cleaning
Professional ductwork cleaning removing accumulated debris and improving system airflow.
Emergency HVAC Service
24/7 availability for heating and cooling emergencies, with rapid response and next-day part installation.
Water Heater Service
Diagnosis and repair of non-working water heaters, with parts ordering and follow-up installation.