Ridout's Heating & cooling

Ridout's Heating & Cooling has earned a 4.9-star average across 600 customer reviews in Kennedy, New York, where the company has served both residential and commercial clients for decades. Founded in 1996 by Dennis Ridout, a lifelong Kennedy resident and service technician, the business is now operated by his son Scott Ridout, who completed a four-year apprenticeship in sheet metal workers union and was a national finalist in HVAC design and fabrication as an apprentice. All Ridout's technicians undergo mandatory four-year training in HVAC fabrication, installation, and service, ensuring consistent expertise across every service call.

The contractor distinguishes itself through specialized brand partnerships and equipment expertise. As a Fujitsu dealer, Ridout's installs heat pump systems that provide both heating and cooling using advanced technology, available for individual rooms or whole-house conditioning. The company also offers Luxaire systems with a unique 10-year parts and labor warranty, Navien tankless water heaters achieving 97% efficiency, and Dust Free air purifiers proven to neutralize COVID-19. Financing options help homeowners manage unexpected equipment replacements without upfront financial strain.

Reviewers consistently highlight specific technicians who resolved urgent situations. Nick arrived quickly when one customer's furnace failed over a weekend, diagnosing the problem and restoring heat without delay. Another reviewer described how a large crew completed a comprehensive project, new furnace, air conditioning, humidifier, and air cleaner, in just two days, replacing fiber duct board with metal ductwork throughout. Trevor was recognized for making an older Fujitsu heat pump repair experience pleasant, while Barb noted the team's responsiveness when minor issues emerged after installation, addressing them without additional costs to the original estimate.