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Claim This BusinessRJ Murray Co., Inc. has anchored itself in Latham, New York, since 1929, making it nearly a century-old family enterprise in the HVAC wholesale sector. With 12 verified client reviews generating a 4.4-star average, the company serves a sweeping territory that stretches from Plattsburgh through Albany and into Westchester County, while also extending across Vermont and western Massachusetts. This distributor operates as a Carrier dealer network partner and maintains a physical location open Monday through Friday from 8 AM to 5 PM, handling parts, equipment, and commercial refrigeration supplies for Contractors and homeowners alike.
What sets RJ Murray apart from standard supply houses is their commitment to availability: they are the sole wholesale distributor in their service region providing around-the-clock emergency parts and supplies, a claim made directly on their website. Their online store operates 24/7 with real-time inventory and pricing, allowing licensed contractors and commercial clients to place orders outside standard business hours. The company stocks Carrier rooftop units, EcoBlue Technology systems, WeatherExpert packages, and variable refrigerant flow (VRF) equipment alongside a full catalog of factory-authorized components from over 200 manufacturers.
Homeowners who have ventured into their Latham location speak to specific experiences. Rick Vega praised technician Dave for going far beyond assisting with a blower capacitor issue, noting the professional approach that saved him over $200 in potential costs. Reviewers consistently flag their parts counter staff for polite, knowledgeable interactions, with multiple five-star accounts highlighting how fast unloading and helpful guidance make the trip worthwhile. One client did note that certain gas-line components require credential verification for purchase, a standard regulatory requirement that occasionally creates friction for walk-in customers.
Seven of seven detailed reviews cite specific positive interactions, with three mentioning technician Dave by name for his diagnostic skill and cost-saving advice. Three negative-to-mixed reviews exist: one cites a $200 diagnostic fee for declined work, another mentions the gas-license frustration, and one gives a neutral three-star rating. All five-star entries reference the parts counter speed or customer service quality.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Carrier rooftop units, WeatherExpert packages, and VRF systems sold to licensed contractors across their full service territory.
After-hours online ordering with real-time inventory and pricing for contractor emergency needs.
OEM parts including Totaline brand components for repairs, maintenance, and system upgrades.
i-Vu Controls, 3V Controls, and Open Controls for commercial building management systems.
Hands-on service training, online classes through Carrier University, and product bulletins for contractor partners.
Homeowners can request pricing for new construction or replacement projects through their online forms.
24/7 web-based ordering platform with delivery options for registered contractor accounts.