Top Response
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About Top Response
Top Response operates from Manhasset, New York, providing water damage restoration and flood recovery services throughout Nassau County. The business maintains a perfect 5.0-star rating across eight client reviews and operates around the clock, every day of the week. Reviewers describe the team as readily available and fast-responding, with clients noting same-day arrival for emergency situations.
What distinguishes this contractor is their specialization in rapid water damage mitigation combined with thorough structural drying. Multiple reviewers specifically mention the installation of professional drying equipment within a day of damage discovery, a critical step that reviewers say mitigated extensive property damage. The team conducts detailed inspections including crawl spaces to ensure all hidden moisture is addressed.
Customers share specific scenarios that illustrate the company's responsiveness. One reviewer describes calling on a Sunday for basement water damage and receiving same-day service from Pete and his crew. Another client recounts how the team arrived within a day to install drying equipment after discovering a leaky bathtub valve, preventing secondary damage. A third reviewer notes the crew addressed water in crawl spaces during their restoration work, going beyond the immediately visible damage.
What Customers Say
All eight reviews award five stars, with four reviewers specifically praising same-day or within-a-day response times. Pete is named by two reviewers as the technician who handled their emergency, while multiple clients highlight thorough moisture removal including hard-to-reach crawl spaces. No negative themes emerge across the feedback.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Water Damage Restoration
Complete extraction, drying, and structural restoration after flooding or water intrusion.
Emergency Flood Response
24/7 rapid response for urgent water damage situations, same-day service available.
Moisture Detection & Removal
Thorough inspection including crawl spaces to identify and eliminate all hidden moisture.
Drying Equipment Installation
Professional-grade drying equipment placed to mitigate water damage within 24 hours.
Burst Pipe Repair
Immediate repair services for burst pipes in residential and commercial properties.
Commercial Water Damage Restoration
Specialized restoration services for commercial spaces including offices and retail properties.