Petro Home Services

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About Petro Home Services
Petro Home Services operates as a heating oil supplier in Maspeth, Queens, serving the surrounding New York metropolitan area with round-the-clock availability. The company holds a 4.2-star rating drawn from 624 customer reviews, reflecting substantial feedback from the local community. As a full-spectrum energy provider, Petro delivers heating oil, propane, and Bioheat fuel alongside comprehensive HVAC installation and repair services. Their Maspeth location maintains 24-hour availability every day of the week, ensuring residents have access to heating and cooling support whenever emergencies arise.
What distinguishes Petro from conventional heating oil suppliers is their integrated service model combining fuel delivery with in-house HVAC expertise. The company offers Bioheat fuel, a cleaner alternative to traditional heating oil, appealing to environmentally conscious homeowners. Their financing program features zero-down payment options with low monthly rates, making energy-efficient system upgrades more accessible. Additionally, Petro provides service and protection plans that cover routine maintenance and emergency repairs, helping customers avoid unexpected breakdowns during peak seasons.
Customer reviews consistently highlight specific team members who deliver exceptional service. Reviewers describe a technician taking time to explain burner operation and warning signs to a homeowner, while other customers name Amy and Maria for arranging urgent oil deliveries when tanks ran dangerously low. One reviewer recounts Isabel's rapid response during an emergency on a frigid day, praising her team's attention to detail. Another mentions Frank, Mike, and Rob for restoring hot water during winter, demonstrating the company's capacity to handle time-sensitive heating emergencies.
What Customers Say
Four of five displayed reviews award 5 stars, with customers specifically naming service representatives (Amy, Maria, Isabel) and technicians (Frank, Mike, Rob) for going above and beyond during emergencies. Single 1-star review cites aggressive pricing and upselling tactics, while positive reviews emphasize technician expertise and customer service responsiveness.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating Oil Delivery
Scheduled and automatic delivery of heating oil, including Bioheat fuel blends, with 24/7 emergency availability.
Propane Services
Propane delivery and equipment installation for residential heating, cooking, and hot water applications.
Boiler and Furnace Repair
Emergency repair services for residential boilers and furnaces, with technicians available around the clock.
AC and Cooling Services
Air conditioning installation, repair, tune-ups, and ductless mini-split systems for residential cooling.
Water Heater Services
Installation and repair of both traditional tank-style and tankless water heaters.
Oil to Gas Conversion
Conversion services for homeowners switching from heating oil to natural gas heating systems.
Service Protection Plans
Maintenance and protection plans covering routine service and emergency repairs for HVAC equipment.