Air Comfort Service Group

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Claim This BusinessAbout Air Comfort Service Group
Air Comfort Service Group operates as an air conditioning contractor serving Massapequa, New York, and surrounding communities on Long Island. With a rating of 2.6 stars derived from five customer reviews, the company maintains 24-hour availability across all seven days of the week. The business can be reached directly at (516) 799-2100 for emergency calls and scheduled service appointments.
The company operates without a publicly accessible website at this time, limiting the ability to confirm specific brand partnerships, service offerings, or warranty details typically found on HVAC contractor sites. Prospective customers should verify all quoted services, parts availability, and guarantee terms during the initial phone call.
Customer feedback reveals polarized experiences. Jacqueline Yang reported a significant concern involving HVAC maintenance that resulted in water damage to her apartment and the unit below, stating that two independent technicians confirmed drain lines were not cleaned as contracted. She noted that a company representative was dismissive when she called to report the issue. In contrast, Rehan Ashraf awarded a five-star rating describing the service as excellent. A second negative reviewer mentioned commercial van parking behavior affecting traffic. These disparate accounts suggest that service quality may vary based on the specific job and technician assigned.
What Customers Say
One of five reviewers describes service as excellent, while two reviewers cite significant concerns involving maintenance quality and professionalism. A third negative review mentions traffic conduct rather than service issues.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Maintenance
HVAC maintenance contracts typically include filter replacement, coil cleaning, and system diagnostics.
AC Repair
Repair services for air conditioning units experiencing performance issues or component failures.
Drain Pan and Line Cleaning
Drain pan cleaning and drain line clearing to prevent water backup and leak damage.
Emergency HVAC Service
Around-the-clock availability for urgent heating and cooling needs.
System Installation
New HVAC system installation for residential properties, subject to verification during inquiry.