NH Ross
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About NH Ross
NH Ross delivers air conditioning repair, plumbing, and electrical services to homeowners across Suffolk and Nassau County from their Middle Island headquarters. The company holds a 4.7-star rating compiled from 2,669 customer reviews, reflecting consistent service quality across thousands of service calls. Operating as a family-owned business established in 1971, NH Ross maintains 24/7 live answering to handle emergency requests, with standard hours running 7 AM to 7 PM Monday through Saturday.
What distinguishes NH Ross from regional competitors is their multi-trade capability spanning plumbing, heating, cooling, and electrical work under one roof, plus their proprietary Anchor product line for water treatment and indoor air quality. The company promotes a $55 discount on any repair service and offers a membership program called the Anchor Club for ongoing maintenance. Their website claims Best of Long Island recognition for gas heating and water filtration specialists in 2026, positioning them as a comprehensive solution for Long Island homeowners seeking one provider for multiple home systems.
Reviewers highlight specific technicians who handled urgent situations. Jada described how Gayle in dispatch prioritized her call about exposed wires, sending Paul and Cole within 20 minutes for same-day electrical diagnosis. When additional parts were needed, technician Christian returned the same day to complete the repair in a single visit. Another reviewer named Ty received praise for professional tankless water heater installation, though the same reviewer noted frustration with sales tactics requesting immediate decisions.
What Customers Say
Of 2 reviews sampled, both mention rapid same-day response times, with technicians arriving within 20 minutes for electrical emergencies. Positive reviews cite specific technicians by name (Paul, Cole, Christian, Ty) and single-visit completions. The 3-star review flags sales pressure as a concern while praising technical work quality.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
Services
Air Conditioning Repair
Diagnosis, repair, and maintenance for residential cooling systems including tune-ups and part replacement.
AC Installation & Replacement
New air conditioning system installation including mini-split setups and smart thermostat integration.
Heating Repair & Installation
Furnace and boiler services covering repair, new installations, and oil-to-gas conversions.
Heat Pump Services
Installation and maintenance of heat pump systems for both heating and cooling applications.
Plumbing Repair & Repiping
Leak detection, drain cleaning, pipe repair, and whole-home repiping including slab leak services.
Water Heater Services
Standard and tankless water heater installation, plus water treatment and filtration system setup.
Electrical Services
Wiring, circuit breaker service, indoor and outdoor lighting, generator installation, and EV charging stations.
Indoor Air Quality
Air filtration, ventilation systems, and the Anchor by NH Ross product line for improved home air.