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About Hampton Inn Nanuet
Hampton Inn Nanuet sits in Rockland County, New York, earning 3.5 stars across 937 guest reviews. This 145-room hotel serves travelers visiting the Nanuet area, positioned near local attractions and major highways. The property operates under Hilton's Hampton brand, offering standard amenities including complimentary breakfast and WiFi. Guests can reach the hotel directly at (845) 623-0900 for reservations and inquiries.
Recent visitor feedback reveals recurring maintenance and service concerns that prospective guests should weigh. Multiple reviewers document issues with room cleanliness, including mold odors and incomplete housekeeping during stays. The breakfast service draws criticism for inadequate stock levels and food quality. A common thread in negative reviews involves communication breakdowns, with guests reporting broken room phones and needing to visit the lobby for basic requests.
Named staff members appear infrequently in reviews, though one guest describes front desk personnel who relocated the family to a different room after odor complaints. Another mentions an employee who refilled coffee upon request but did not proactively monitor station supplies. These individual interactions illustrate the day-to-day service experience guests encounter during their stay.
What Customers Say
Of 937 reviews totaling 3.5 stars, negative feedback centers on room maintenance issues, housekeeping inconsistencies, and breakfast quality. Positive reviews occasionally mention staff friendliness, though specific technician or employee names rarely appear. The broken phone issue surfaces in multiple reviews, highlighting a recurring maintenance problem.
Services
Hotel Accommodations
Standard guest rooms with beds, private bathrooms, and basic amenities for overnight stays.
Complimentary Breakfast
Continental breakfast including coffee, pastries, and hot items like sausage patties.
WiFi and Connectivity
Complimentary wireless internet service available throughout the property.
Front Desk Services
24-hour front desk assistance with check-in, check-out, and guest inquiries.
Parking Facilities
On-site parking available for guests driving to the Nanuet location.