Grossman Plumbing and Heating

Grossman Plumbing and Heating maintains a perfect 5.0-star rating across 297 customer reviews in New City, NY. This family-rooted contractor serves Rockland County homeowners with plumbing and heating solutions, operating seven days a week from 7 AM to 5 PM. Reviewers consistently mention the company handles water heater installations, repairs, and related plumbing needs for residential properties throughout the greater New City area.

What distinguishes this contractor is the speed and accountability reviewers describe. Multiple customers report same-day or next-day response times after contacting the company. When Grace Waynn's new water heater had an ignition issue, a team member returned the following afternoon to resolve it without additional charges. The company completes installations within tight timeframes, with one reviewer noting a full water heater replacement finished within two days of the initial call.

Customers repeatedly name technicians Dave, Matt, and Alex in their reviews. Debra Orlando describes Matt returning her call quickly, with partner Dave arriving at her home within 30 minutes to address a leaking water heater. Christina Padovani notes she was able to text the company and received prompt customer service, with a quote the next day and installation the day after. Jason Wasserman mentions Dave and Alex as seasoned veterans who installed a 50-gallon gas water heater, automatic shutoff valve, and expansion tank with careful attention.