Combined Energy Services

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About Combined Energy Services
Combined Energy Services supplies propane to residents and businesses in New Hampton, New York, and the surrounding communities. The company holds a 4.4-star rating drawn from 16 customer reviews, reflecting consistent service quality that local homeowners rely on throughout the year. Operating hours run Monday through Friday from 8 AM to 5 PM, with Saturday availability until noon, allowing customers to schedule deliveries and account services during the week. As a propane supplier in the Hudson Valley region, the business handles residential heating fuel needs, tank installations, and ongoing delivery services for households across the area.
The company differentiates itself through responsive customer service and competitive pricing structures that reviewers consistently mention. Multiple customers note the ease of reaching knowledgeable staff members who answer calls promptly and guide homeowners through processes like setting up new accounts or understanding billing cycles. The business maintains delivery reliability, with reviewers highlighting that propane levels are monitored and deliveries arrive as expected. This combination of accessible support and dependable service creates a straightforward experience for customers who need a consistent fuel supplier.
Reviewers describe specific interactions with team members who resolved particular situations. Christine assisted a customer with obtaining an oil tank invoice needed for legal documentation, while Sherri guided another household through their transition to propane service, remaining available by phone, text, and in-person visits. Viv helped new customers navigate the setup process, spending extra time explaining billing, delivery schedules, and making them feel comfortable with their choice. Tom addressed a repair issue quickly when a customer needed service, and Jamie DeFrank worked to resolve a lengthy list of problems that had accumulated.
What Customers Say
Fifteen of sixteen reviews award 5 stars, with customers consistently praising individual staff members by name. Viv appears in three reviews as the primary contact, described as helpful, kind, and patient with new propane customers. Christine, Sherri, and Tom each receive specific mention for their roles in account setup, customer support, and repairs. One 3-star review acknowledges that Jamie DeFrank and Jim Sisco resolved issues but notes the problems should not have occurred initially.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–12 PM |
Services
Propane Delivery
Scheduled residential propane deliveries with reliable tank level monitoring and responsive service.
Propane Tank Installation
Installation services for new propane tanks to support heating and appliance needs.
Propane System Repair
Repair services for propane heating systems and related equipment, as noted in customer reviews.
New Account Setup
Assistance establishing new propane service accounts, including guidance for first-time propane customers.
Billing and Payment Support
Customer service for understanding billing cycles, payment options, and account management.
Emergency Service Response
Staff available to address urgent propane needs and delivery emergencies during operating hours.
Account Documentation
Provision of invoices, tank documentation, and records for legal, financial, or insurance purposes.