Sears Appliance Repair

Appliance repair service
4.6(104 reviews)
1400 Union Tpke, New Hyde Park, NY 11040
Sears Appliance Repair

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About Sears Appliance Repair

Sears Appliance Repair serves New Hyde Park and surrounding Nassau County communities as a licensed appliance repair service provider. The business maintains a 4.6-star rating aggregated from 104 customer reviews, reflecting consistent service quality across its client base. Operating from early morning through late evening seven days a week, the team handles repairs on major household appliances including microwaves, dishwashers, ovens, and other kitchen equipment. Multiple reviewers specifically mention successful repairs on Frigidaire and Thor brand appliances, indicating established competence with these manufacturers.

Customer reviews highlight specific technician interactions that demonstrate the business's approach to service delivery. Collin resolved a Thor microwave issue in a single visit according to one five-star review, while another reviewer credits Technician John with professional, knowledgeable service on a Frigidaire oven ignitor replacement. A third reviewer describes Amram Ami as fast, with quick diagnosis and repair that left the work area clean. These named examples illustrate the business's emphasis on efficient, knowledgeable service delivery. However, several reviews point to operational challenges, including scheduling conflicts where incorrect appointment information was provided to technicians, and extended waits for parts that required follow-up visits.

The mixed review pattern reveals both strengths and areas for improvement. Positive reviews consistently cite technician skill and professionalism, with specific mentions of same-day service capability and thorough diagnostic work. Negative reviews focus primarily on administrative issues: appointment scheduling problems, pricing transparency concerns, and delays in obtaining correct replacement parts. One reviewer describes a seven-month wait for dishwasher installation, representing the most significant service delay mentioned across all feedback. The business maintains extended daily hours but the scheduling issues suggest potential communication gaps between dispatch and field technicians.

What Customers Say

Six of eight reviewers award five stars, with specific praise for technicians Collin, John, and Amram Ami. The two one-star reviews cite administrative problems including scheduling errors and extended wait times rather than repair quality. Positive feedback emphasizes diagnostic skill and professional conduct, while negative feedback targets service coordination rather than technical competency.

4.6 · 104 reviews
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Working Hours

Sunday7 AM–11 PM
Monday7 AM–11 PM
Tuesday7 AM–11 PM
Wednesday7 AM–11 PM
Thursday7 AM–11 PM
FridayToday7 AM–11 PM
Saturday7 AM–11 PM

Services

Microwave Repair

Service includes Thor and other major brands, with documented same-day repair capability for microwave issues.

Dishwasher Installation & Repair

Installation and repair services available; one reviewer notes extended wait times for dishwasher delivery and installation.

Oven & Range Repair

Specific expertise documented for Frigidaire oven ignitor replacement and related heating element repairs.

Refrigerator Repair

Major appliance repair for household refrigerators, though specific brand mentions are limited in reviews.

Washer & Dryer Repair

Laundry appliance service for front-load and top-load washing machines and clothes dryers.

Diagnostic Services

Initial diagnostic assessment to determine repair or replace decisions, with reviewers noting thorough troubleshooting.

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