MJ Plumbing Heating Cooling

MJ Plumbing Heating Cooling is a plumber serving New Rochelle, New York, and surrounding Westchester County communities. The company maintains a 4.9-star average rating across 143 customer reviews, with clients consistently praising the team's communication, punctuality, and craftsmanship. Service requests are handled through the company's main office, where staff coordinate dispatch and provide updates throughout the service process.

The company differentiates itself through responsive customer service and transparent project management. Reviewers frequently mention receiving text notifications with technician arrival tracking, allowing homeowners to monitor service calls in real time. Technicians wear protective boot covers indoors and take care to answer every question posed by residents. The dispatch team, led by Jennifer according to multiple reviews, accommodates photo-based estimates and provides clear cost guidance before work begins.

Customers recount specific scenarios highlighting the team's capabilities. One reviewer described how the company responded the morning after a tenant reported a burst hot water tank, with technicians arriving the next day to assess damage, recommend a replacement, and complete installation. Another homeowner mentioned technician Jonathan addressed a sink drain issue at no additional charge after completing the original pipe replacement. A third review noted the team's patience during a complex gas turn-on process, with staff guiding the customer through each step. Technician Jacob was mentioned by name across several reviews for his friendly demeanor and efficient work.